Q: Are you trading company or manufacturer ?
A: We are real factory.
Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to
quantity.
Q: Do you provide samples ? Is it free or extra ?
A: Yes, we could offer the sample for free charge but do not pay the cost of freight
Q: Where is your company located?
A: Our company is located in jizhou,hengshui,hebei city
Q: What is your terms of payment?
A: If amount ≤ 1000 USD, 100% in advance, if amount ≥ 1000 USD, T/T 30% as deposit, and 70% balance before shipping. We'll show you the photos of the products and package.
Payment terms: Trade assurance, T/T, L/C, Western Union...
Trade terms: EXW, FOB, CIF, DDU...
Q: Can you do OEM?
A: Yes, we can do OEM. We have complete facilities and more than 20 years experiences ready for your service.
Q: Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q. For tenders, whether you can provide all necessary documents.
A. Yes. We win a lot of tenders by providing complete documents and helped our customers.
Q: How to deal with the faulty?
A: First, our products are produced in strict quality control system, but if any faulty, we'll send new spare parts for free in 1 warranty year.
Secondly, our after-sales department will periodically follow up customers.
Q: How can get the shipping cost?
A: You tell us your destination port or delivery address, we check the Sea Freight or Air Freight for you based on your requirement
Audited Supplier 
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